More than 180 partners with various portfolios participate in the Diamond Initiative, ranging from SAP Global Strategic Service Partners to niche partners, from large companies to medium-sized businesses. SAP's evaluation is based on the group's Diamond Score model, and each decision is made on the basis of an intensive exchange. KPS also distinguished itself above all in the diamond dimension "innovation". For 20 years, KPS has maintained its position as one of the most valuable SAP partners in the retail sector and has accompanied leading companies in the industry in their digital transformation and migration to SAP S/4HANA. Across industries, a wide range of companies that focus on their customers, with state-of-the-art customer experience platforms in customer interactions, rely on the 250 CX specialists at KPS.
Building on deep process and technology know-how, since the beginning of the year KPS has for the first time united all retail processes on a single business platform - the KPS Instant Platform, modularly available with the best SAP technology components for all customer interactions as well as for the core operational business - end-to-end in a future-proof high-performance design.