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Instant Transformation Blog

Experts share their insights

Instant Insights

Covering all aspects of Digital Transformation

In the KPS blog, experts write about the Digital Transformation - here, background knowledge and facts are conveyed and, above all, you find inspiration for your own entrepreneurial transformation. Each article shows a new perspective - the blog series deal with the new big topics of the future.

 

The authors of the Instant Insights in the KPS blog are experts on their topic and are happy to answer any questions you as a reader may have! Feel free to get in touch.

Customer loyalty: Why loyal customers are indispensable
By Mirjam Markert on Mar 15, 2022 / Reading time: 4 Min.
Loyalty programmes are about much more than a simple bonus card for retailers. It is about building a consistently positive emotional connection between customer and brand. Today, more than ever, customers have the choice of which retailer they buy from.
What can wholesale learn from B2C
By KPS on Mar 10, 2022 / Reading time: 3 min.
There are obvious, perceived differences between B2B and B2C e-commerce. One feels intimate, connected and personal, the other is transactional, in bulk, and a chore on a to-do list.
DX Matters: Digital Transformation matters
By Jørgen Klüwer on Mar 8, 2022 / Reading time: 4 min.
DX makes profound changes to your business’s culture and its relationship to technology. For example, using chatbots to improve customer services communications. Machine learning to find value in the masses of data that is now collected by businesses.
Digital companies can no longer ignore sustainability
By KPS on Feb 28, 2022 / Reading time: 3 min.
The times are certainly changing if even the diesel-guzzling Land Rover is committed to the green revolution. Businesses across the globe are faced with needing to conform, innovate – or be left behind.
Holistic personalisation
By Branwell Moffat on Feb 21, 2022 / Reading time: 5 min.
The right products at the right time: Product personalisation is one of the things that most often comes to mind for many people when we talk about personalisation. A step further in product personalisation is where search results, including catalogue browsing, is personalised.
Hyper personalisation: 8 examples
By Barnaby Moffat on Feb 8, 2022 / Reading time: 5 min.
Personalisation has changed e-commerce. Greater means of data processing and better algorithms have enabled companies to provide a more granular, individualised service to customers.
Rapid delivery could change the way we shop for groceries
By KPS on Feb 3, 2022 / Reading time: 4 min.
A surprising detail from the pandemic is that while certain industries have seen significant losses from dramatic lifestyle changes (automakers and the service industry, for example) and the resulting changes in consumer behaviours - other industries are thriving.
How digital enterprise delivers next generation business performance
By Jørgen Klüwer on Jan 10, 2022 / Reading time: 5 min.
As your business looks towards its post-pandemic future, creating a digital enterprise that delivers your business goals means using the right digital tools to ensure your organisation thrives.
AI as a sustainable problem solver in the supply chain
By Joachim Getto on Dec 14, 2021 / Reading time: 4 Min.
Is artificial intelligence (AI) really capable of serving as a sustainable problem solver of a complex adaptive system like the supply chain? In this blog, I argue AI's ability to drive supply chain knowledge management.
Predictive Forecasting
By Michael Schweikl on Nov 29, 2021 / Reading time: 4 Min.
New business models such as "home delivery" within ten minutes or click-and-collect solutions are putting pressure on the market. AI-based solutions help companies to forecast demand more accurately, to have goods available exactly and thus to increase EBIT.

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