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DELVAUX: worlds oldest manufacturer of luxury leather goods

Facts & Figures

  • Fine leather luxury goods, HQ Belgium
  • First heritage brand
  • Flagship stores worldwide
  • Wholesale operations in Europe, Russia, Asia-Pacific, USA, Middle East
  • Manufacturing in Belgium, Vietnam and France (15,000 bags)
  • 250 employees
  • Warrant holder to the Belgium Royal Court


  • Definition of strategic guidelines
  • Implementation of a new strategic process landscape
  • Rapid prototyping of end-to-end processes
  • Integration of third-party PLM and retail solution
  • SAP solution manager as central project control and testing platform
  • A synchronisation of project and business activities in an ambitious, growth-oriented environment



  • SAP Fashion solution (AFS)
  • SAP Quality assurance
  • SAP Financials and Controlling
  • RF Solution for warehouse


  • Improvement of centralised master data quality, the establishment of data management procedures
  • Process optimisation including manufacturing and product development
  • Leverage of automation potentials throughout the supply chain
  • Integration of product development into fashion processes
  • Implementation of new warehouse processes and technology
  • Integration of warehouse management
  • Quality assurance processes within SAP
  • Upgrade and optimisation of existing system landscape



  • Development from domestic retail channel focus to global wholesale driven approach
  • Inconsistent distributed master data
  • Very lean internal IT organisation with missing transformation experience
  • Poor usage of integrated processes during first implementation
  • Very limited availability of business

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