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Outstanding customer experience & GDPR readiness

April 23, 2018, Webinar

Are you prepared for the General Data Protection Regulation (GDPR)?

SAP business partners KPS & GIGYA present outstanding customer experience & GDPR readiness

The entry into force of the new General Data Protection Regulation (GDPR) standards on 25 May is inevitable. However, that does not mean your customer experience has to suffer. To enable you to address the issue swiftly and to ensure your customers continue to enjoy the desired experience at every contact point in future under the new standards, the experts from KPS & GIGYA will show you in the webinar on the 23rd of April 2018 exactly which approach to adopt.

The webinar covers the following points:

  • What is customer identity access management (CIAM) and what tasks can it perform in your architecture?
  • Outstanding customer experience thanks to CIAM – an example using a real-life situation concerning an SAP CEC process.
  • Challenges presented by GDPR and what can CIAM do?
  • Q&A


Heiko Jungholt, Principal, KPS
Peter F. Thurner, Director Strategic Alliances DACH & Nordics, GIGYA

Would you like to take part in the webinar?

Then simply register for the free session here. You will then receive confirmation of registration and log-in details via e-mail.