"With the insolvency of Get Now, we had to find a new solution for our pick-up service within a very short time. Together with our consulting partner KPS and Spryker, we have been working flat out on a new solution for the past two weeks and are pleased that we were able to get the new online shop up and running for our customers within this short time."
Daniel Richter, Head of Multichannel Globus SB-Warenhaus
Extraordinary times require extraordinary measures and especially a quick reaction!
This is true in very many areas and especially in the current Corona situation. Also affected are the numerous retailers, who are under enormous pressure to maintain their service due to the restrictions imposed to contain the Corona pandemic.
Here, Click & Collect is a good alternative and can provide retailers with a much-needed perspective and enormous opportunities.
With the right partner, no retailer needs to feel overwhelmed now!
With KPS' comprehensive technology and process know-how and our expertise in the retail industry, we are able to deliver compact and ready-made solution packages within a very short time. In just a matter of weeks, you can start your individual and fully functional Click & Collect service with us.
Together with you, we select the right technology from our broad portfolio for your company. That's how you lay the foundation for a flexible digital platform that can be expanded at will - now and in the future!
Click & Collect not only helps you to strengthen your business today, but is also a "must have" building block on the way to a digital experience platform.
"Take on new challenges and lay the foundation for your digital future - with us!"
Has Click & Collect changed as a result of Corona? What are the biggest challenges in putting it into practice? Our experts discuss why people are talking about the "omnichannel basket" today and answer many more questions.
Veränderungen sind wir eigentlich jederzeit ausgeliefert, doch durch die aktuelle Lage müssen insbesondere Händler jetzt schneller und flexibler reagieren und auf neue Geschäftsmodelle umsteigen. Mehr denn je gilt es auf die Bedürfnisse und Erwartungen der Kunden einzugehen. Dabei sind Sicherheit und Flexibilität die entscheidenden Grundsätze – denn: Die Gesundheit geht vor!
Click & Collect stellt daher eine notwendige Alternative dar und verschafft dem stationären Handel eine dringend nötige Perspektive.
Mit dem richtigen Partner, muss sich dabei kein Händler in der derzeitigen Situation überfordert fühlen!
Wir von KPS möchten Ihnen dabei helfen, schnell und einfach den nächsten Sprung in Ihre digitale Omni-Channel-Welt zu meistern.
To ensure that your Click & Collect process can be implemented smoothly, you need not only the right solution, but above all the right know-how and expertise in the retail industry. Together with our commerce partners, we offer you exactly that - quickly, easily and individually tailored to you!
The permanent and efficient optimization of processes as well as the minimization of process complexities is in the foreground at KPS. With our flexible and modular architecture, we offer you a sustainable solution for a better customer experience and a long-term reduction in the total cost of ownership.
Der SAP-Infotag Lager- und Transportmanagement wird in diesem Jahr am 10. November 2020 als digitaler Live-Event stattfinden.
KPS stellt intelligente Lösungen und Technologien vor, mit denen Sie eine nachhaltige Logistik schaffen können, die ihre Resilienz gerade in Krisenzeiten unter Beweis stellt. Zusammen mit ihrem Kunden COOP Danmark zeigt Ihnen KPS Details aus dem Lager- und Transportmanagement.
GLOBUS invested early on in a digital platform for a better, more seamless customer experience. Together with KPS, the company launched the "My Globus" loyalty program implementing the SAP CRM solution and SAP Marketing Cloud. Customers can become members in a quick and easy manner, including using their social logins. With the help of the SAP Customer Data Cloud, seamless customer identification takes place at all touchpoints and simple, understandable calculation and redemption of loyalty points is done in real time. All customer data flows together in SAP CRM and is accessible from surrounding systems - all this in compliance with the European GDPR.
"Local targeting and a unique customer relationship are essential elements of our daily operations. With the new SAP platform, we create even more added value for our customers and can thus significantly improve the shopping experience,"
Sigrun Löffelholz, Head of Marketing at Globus.
WEBINAR ON DEMAND
Supply Chain Excellence in commerce
The COVID 19 pandemic has posed major challenges for numerous companies from various industries, as in many places business has come to a standstill from one moment to the next. However, some companies have also recognized opportunities in the crisis and adapted their own business model to the new conditions within a very short time. Brakes, together with KPS, achieved this in record time.
WEBINAR ON DEMAND
Live Demo & Diskussion: Click & Collect together with Spryker
Has Click & Collect changed as a result of Corona? What are the biggest challenges in putting it into practice? These questions and why we will talk about the "omnichannel basket" in the future were answered and discussed by Erik Kunz and Andreas Frary from KPS together with Michael Türk and Karl Bischoff from Spryker.
BEING CLOSE TO THE CUSTOMER
Does the location of the customer improve the user experience in e-commerce?
Possibly one of the biggest trends in e-commerce is personalization - it affects so many components of the online store, from personalized targeting in emails to complex recommendation systems that process customer data and behavior to display the right products at the right moment.